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Scammed online? How to try to get your money back

What to do if you were scammed online in Georgia: your bank, evidence, reporting to the police — and the "money recovery" scammers.

With online fraud, time is everything. The faster you act, the better your chances of getting the money back.

The first hours: what to do

  1. Contact your bank immediately — block the card and dispute the payment.
  2. Change your passwords and turn on two-factor authentication.
  3. Keep everything — messages, links, account numbers, transactions and screenshots.
  4. Contact a lawyer — they will prepare the complaint to the police.

Common scams

  • Fake online shops and listings
  • A "bank employee" calling to ask for codes or card details
  • Investment and crypto "opportunities"
  • Fake links by SMS or messenger

Beware of "money recovery" services

After a scam, services often appear promising to recover your money for an upfront fee. As a rule, this is another scam.

Can the money be recovered?

Sometimes, yes — especially if you contact the bank quickly or the offender is identified. A lawyer helps you prepare the evidence correctly and protects your interests as a victim.

Legal basis

Official texts (in Georgian) — Legislative Herald of Georgia, matsne.gov.ge.

This article is general information and does not replace advice from a lawyer on your specific case.

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